Privacy Policy – afb888

§ 1Introduction

This Privacy Policy ("Policy") describes how afb888 ("afb888", "we", "us", "our") collects, uses, stores, shares, and protects personal data obtained from members and visitors of the afb888 Platform at afb888.asia ("Platform"). It also sets out the rights available to you in relation to your personal data and how to exercise them.

afb888 is committed to handling your personal data responsibly and transparently. We recognise that the trust our Malaysian members place in us with their personal and financial information is foundational to our relationship — and this Policy is our commitment to honouring that trust.

By registering an account or using the afb888 Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, please discontinue your use of the Platform.

This Policy applies to all data subjects whose personal data is processed by afb888, including registered Members, prospective Members who have initiated but not completed registration, and anonymous visitors to afb888.asia.

§ 2Personal Data We Collect

afb888 collects personal data through multiple channels — registration forms, identity verification procedures, platform interactions, payment transactions, and technical systems. The categories of personal data we collect include:

Identity & Contact Data:

• Full legal name as it appears on your identity document.
• Date of birth (used for age verification — all Members must be 21 or above).
• Residential address, including city (e.g., Kuala Lumpur, Penang, Johor Bahru, Shah Alam).
• Email address and mobile phone number registered with the afb888 account.
• Identity document numbers (NRIC, passport) provided during KYC verification.

Financial Data:

• Payment method details: bank account numbers (partial, masked), eWallet identifiers (Touch n Go, Boost, GrabPay), card numbers (truncated), and USDT wallet addresses.
• Transaction history: deposit amounts, withdrawal amounts, dates, and payment methods used.
• Betting and wagering history within the afb888 Platform.

Technical & Usage Data:

• IP address, device type, operating system, and browser type at login.
• Session timestamps, pages visited, features accessed, and in-game actions.
• Cookie identifiers and similar tracking technologies (see Section 6).
• Login history, including successful and failed login attempts.

Communication Data:

• Records of customer support interactions (live chat transcripts, email correspondence).
• Survey responses and feedback submitted through afb888 communication channels.

afb888 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for KYC age verification purposes.

§ 3How afb888 Uses Your Personal Data

afb888 processes personal data for specific, defined purposes. We do not process your data in a manner incompatible with the purposes for which it was collected. Our primary purposes are:

• Account Management: Creating, maintaining, verifying, and administering your afb888 account and Member profile.
• Identity & Age Verification: Confirming that all Members meet the 21+ age requirement and complying with Know Your Customer (KYC) obligations under our licensing conditions.
• Payment Processing: Processing deposits, withdrawals, and refunds through your chosen payment method. afb888 shares necessary payment data with authorised payment processors for this purpose.
• Platform Operation & Security: Detecting and preventing fraud, collusion, money laundering, and other prohibited conduct. Monitoring account activity for security anomalies and enforcing our Terms and Conditions.
• Customer Support: Responding to your queries, resolving disputes, and providing technical assistance related to your afb888 account or gaming experience.
• Legal & Regulatory Compliance: Meeting our obligations under our international gaming authority licence, anti-money laundering regulations, and any applicable data protection laws.
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates where you have opted in to such communications. You may withdraw consent at any time.
• Platform Improvement: Analysing anonymised usage data and aggregated behavioural patterns to improve Platform features, game selection, and user experience.
• Responsible Gaming: Monitoring patterns indicative of problem gambling behaviour and facilitating the operation of self-exclusion, deposit limit, and cooling-off tools that you activate via your account settings.

§ 4Legal Basis for Processing

afb888 relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing required to perform our obligations under the Member agreement (account management, payment processing, game delivery).
• Legal Obligation: Processing required to comply with our gaming licence conditions, AML regulations, and applicable data protection laws.
• Legitimate Interests: Processing necessary for the prevention of fraud, platform security, responsible gaming enforcement, and aggregate analytics — where such interests are not overridden by your fundamental rights.
• Consent: Processing for marketing communications and the use of non-essential cookies, where your affirmative consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

§ 5Data Sharing & Disclosure

afb888 does not sell your personal data. We may disclose your data to the following categories of third parties, strictly limited to what is necessary for the defined purpose:

• Payment Processors: Maybank, CIMB, Public Bank, Touch n Go eWallet, Boost, GrabPay, Visa/Mastercard network processors, and USDT processing services — solely to process your transactions.
• Identity Verification Providers: Third-party KYC service providers engaged to perform age and identity verification in accordance with our licensing obligations.
• Game Software Providers: Licensed game studios (e.g., Evolution Gaming, Pragmatic Play, Microgaming) receive session tokens necessary to deliver live and RNG game content. These providers operate under their own data security obligations.
• Fraud Detection & Security Services: Third-party fraud analytics and cybersecurity services that assist afb888 in identifying and preventing account compromise, collusion, and AML-flagged transactions.
• Regulatory & Law Enforcement Authorities: We will disclose personal data to gaming regulators, financial intelligence units, or law enforcement authorities where required by our licence conditions or a valid legal order.
• Professional Advisors: Legal counsel, auditors, and compliance consultants bound by professional confidentiality obligations where disclosure is necessary to obtain professional advice.

All third parties with whom afb888 shares personal data are required to process such data in accordance with applicable data protection standards and strictly for the disclosed purpose.

§ 6Cookies & Tracking Technologies

afb888 uses cookies and similar tracking technologies on its Platform. Cookies are small data files placed on your device that help us provide a functional and personalised experience. We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication tokens, load-balancing identifiers, and CSRF protection tokens. These cannot be disabled without breaking core Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, login status, and responsible gaming limit displays. These persist across sessions.
• Analytical Cookies: Used to measure aggregate page traffic, feature usage, and navigation flows to improve the afb888 Platform. Data collected is pseudonymised and aggregated.
• Marketing Cookies: Where you have consented, these track your interactions with afb888 promotional content to allow us to deliver relevant offers. You may withdraw consent via account settings.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the afb888 Platform.

§ 7Data Retention

afb888 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence conditions. Our general retention principles are:

• Active Account Data: Retained for the duration of your account's active status plus a post-closure period as required by our licensing authority.
• Transaction & Betting Records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with AML regulatory requirements.
• KYC Documents: Retained for a minimum of five (5) years following the termination of the Member relationship.
• Customer Support Records: Retained for three (3) years from the date of the interaction, unless required longer for dispute resolution purposes.
• Marketing Consent Records: Retained until consent is withdrawn and for a reasonable period thereafter as evidence of the consent record.

Upon expiry of the applicable retention period, afb888 will securely delete or anonymise personal data in accordance with our data destruction procedures.

§ 8Data Security

afb888 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the afb888 Platform.
• Bcrypt hashing of account passwords — passwords are never stored or transmitted in plain text.
• Two-factor authentication (2FA) available for all Member accounts.
• Access controls ensuring that afb888 personnel can only access personal data on a need-to-know basis, with all access logged and audited.
• Regular penetration testing and vulnerability assessments of the Platform infrastructure.
• Incident response procedures for the detection, containment, and notification of data security incidents.

Despite these measures, no data transmission over the internet or electronic storage system is completely secure. While afb888 takes all reasonable precautions, we cannot guarantee absolute security. In the event of a material data breach affecting your rights and freedoms, afb888 will notify affected Members and relevant regulatory authorities in accordance with applicable obligations.

§ 9Your Data Rights

Subject to applicable law and our legitimate regulatory obligations, you have the following rights in respect of your personal data held by afb888:

• Right of Access: You may request a copy of the personal data afb888 holds about you, together with information about how it is processed.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data. For minor corrections (e.g., contact details), this can be done directly via your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations which may override this right in certain circumstances.
• Right to Restriction: You may request that afb888 restrict processing of your data while a complaint or rectification request is being assessed.
• Right to Data Portability: You may request a copy of personal data you have provided to afb888 in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes. Objections to direct marketing will be honoured immediately.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications, non-essential cookies), you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the afb888 support team with your request. We will respond within a reasonable timeframe and in any event within the period mandated by applicable law. Identity verification may be required before your request is actioned.

§ 10Minors & Age Policy

The afb888 Platform is strictly for persons aged 21 years and above. afb888 does not knowingly collect personal data from individuals under 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete such data and close the associated account.

If you are a parent or guardian and believe that a minor under your care has accessed or registered on the afb888 Platform, please contact our support team immediately so that we can investigate and take appropriate action.

§ 11International Data Transfers

As a platform operating under an international gaming authority licence, some of afb888's service providers and data processors may be located outside Malaysia. Where personal data is transferred to processors in other jurisdictions, afb888 takes steps to ensure that adequate data protection safeguards are in place, including contractual data processing agreements that impose obligations equivalent to the standards applied within Malaysia and our licensing jurisdiction.

afb888 does not transfer personal data to jurisdictions that lack adequate data protection frameworks without implementing appropriate transfer mechanisms to protect your data.

§ 12Third-Party Services & External Links

The afb888 Platform integrates third-party game software, payment gateways, and analytics tools. These third-party services operate under their own privacy policies, and afb888 is not responsible for the data practices of third-party providers once data is processed within their own systems beyond our disclosed instructions.

The afb888 Platform does not contain links to external third-party websites for browsing purposes. Where third-party service references appear in this Policy, they are listed solely for transparency regarding our data processing relationships.

§ 13Policy Updates & Amendments

afb888 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or operational procedures. Material changes will be communicated to Members via email to the registered address or through a notice on the afb888 Platform. The "Last Reviewed" date at the top of this page will be updated upon each revision.

Continued use of the afb888 Platform following notice of a material policy change constitutes your acceptance of the updated Policy. If you do not accept the revised Policy, you must cease using the Platform and contact support to request account closure.

§ 14Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by afb888, please contact our Data Protection team:

Email: [email protected] (plain text — not a clickable link)

afb888's support team is available 24 hours a day, 7 days a week via live chat on the Platform for general queries. Written data rights requests should be submitted by email for documentation purposes.

If you are not satisfied with afb888's response to a data complaint, you may escalate the matter to the relevant data protection authority or the dispute resolution body specified by our gaming authority licence. afb888 is committed to cooperating fully with such bodies in the resolution of complaints.